Monday morning I had a Hertz car reserved and they were supposed to come and pick Mom and me up from her house at 9:00, which is when they open.  The Hertz place is within a fifteen minute drive from Mom’s house so I wasn’t concerned for the first fifteen minutes, but by 9:20 I was beginning to get antsy.  We wanted to get on the road to visit my younger sister in Klamath Falls. Continue reading →